Strategy and brand
The enhanced strategy for 2027 is based on three pillars: growth, excellence, and responsibility. It is supported by an unmistakable brand identity.
Our strategy until 2027 “Moving Forward” is based on three pillars: growth, excellence, and responsibility. We intend to support our customers with relevant products and solutions and to further improve the customer experience across all channels and therefore strengthen our revenue base. Sustainability continues to be a key component of our strategy: we will actively shape the sustainable transformation of the German economy. With our further developed strategy, we will create value for our customers, for our employees as well as for our shareholders and society. We expand our position as a decisive player in the German banking market and position ourselves as the bank for Germany.
Private and Small-Business Customers segment
We will expand the range of optimised and digital banking solutions for the Bank’s almost 11 million customers. With a holistic approach and its two brands, Commerzbank and comdirect, all customer needs will be met – be it online or mobile, in our advisory centre, or across around 400 existing branches. Commerzbank is committed to offering every customer the right model for their daily banking needs. As a premium provider, Commerzbank aims to be first point of contact for demanding customers. comdirect will strengthen its position as the primary digital bank with an expanded product range and its excellent brokerage platform.
Corporate Clients segment
Client orientation is our strength – we are the Bank for Germany. As the leading bank for the Mittelstand, Commerzbank will continue to closely support its corporate clients during their ongoing transformation. In line with our strategic plan until 2027, the Bank will maintain its strategy in corporate banking by targeted investments in products and digital solutions. We consistently consider all activities, products and processes from the client's perspective, as the needs of our corporate clients are the basis of our strategic orientation. In our international business, we accompany clients with a business relationship to Germany, Austria or Switzerland as well as from future industries.
Commerzbank as an employer
As the bank for Germany, we need employees who provide our customers with excellent products and services and contribute to the growth path of Commerzbank. Therefore, we attract and retain skilled and junior staff who are willing to make a difference. We offer prospects, encourage bold ideas, and reward the commitment of our employees. We are convinced that the best solutions are based on diversity and satisfied employees.
8 November 2023
Press release of 8 November 2023
Capital Markets Day
This is Commerzbank
Commerzbank - the bank at your side
We, Commerzbank, take on the responsibility of providing people and companies with security, even in difficult times, and opening up new prospects for them. That’s why we are: the bank for Germany – at the side of our customers to shape the future together.
Commerzbank becomes the digital advisory bank. For our private customers: a modern and powerful digital bank with personal advice. For our corporate customers: the leading bank for medium-sized companies. And always: with consistent customer focus and sustainable action.
Our strategy is supported by a modern, dynamic and unmistakable brand identity. It underlines our high standards and is an expression of our identity.
Sponsoring at Commerzbank
The areas of the environment and society are fundamental components of our corporate responsibility. We know that we can be successful only in and with a social and ecological system that is intact and sustainable. Commerzbank recognises its social responsibility, especially in the areas of education and sport, and it makes a targeted committed to local people through its sponsoring activities.
Fairness, good performance, respect, partnership and team spirit are of crucial importance not only in sports. For Commerzbank, these values also represent fundamental elements of corporate culture. Commerzbank stands out due to fair cooperation with its customers as partners, convincing with a high level of expertise in all financial topics. The range of services is clearly oriented towards the customers' interests and customer satisfaction. Commerzbank therefore attaches great importance to its actions being transparent and clearly understandable.
Through its partnership cooperation with the German Football Association (DFB), Commerzbank clearly expresses its commitment to promoting the most popular sport in Germany and to its fans.
The broad arrangement of the association enables our Bank to get involved at all levels of football – from the street tournament and school tournament, via cooperation with local clubs, up to providing large event assistance. The Bank's close relationship with the DFB expresses itself, among other things, through the joint values of fairness, good performance, respect, partnership and team spirit – values which are also shared by Commerzbank.
Partner to the women’s national team
As an official partner to DFB and its women´s national team, Commerzbank is part of a small group of several equal sponsors. The partnership with the women’s national team is the logical extension of the longstanding support for German women’s football.
The Commerzbank fan bench
Commerzbank is the official and exclusive financial service provider of DFB and therefore also its house bank. With our trainers’ bench on the sideline, we are also literally the bank for trainers and team. We even bring the fans right up to the action: alongside the trainers’ bench, the Commerzbank fan bench offers four fans a seat directly on the sideline of every home game of the women’s national team.