Corporate Story Commerzbank

In this general presentation you will find more information on the Group and its segments.

Our strategy

Our strategy until 2027 “Moving Forward” is based on three pillars: growth, excellence, and responsibility. We intend to support our customers with relevant products and solutions and to further improve the customer experience across all channels and therefore strengthen our revenue base. Sustainability continues to be a key component of our strategy: we will actively shape the sustainable transformation of the German economy. With our further developed strategy, we will create value for our customers, for our employees as well as for our shareholders and society. We expand our position as a decisive player in the German banking market and position ourselves as the bank for Germany.

Private and Small-Business Customers segment

We will expand the range of optimised and digital banking solutions for the Bank’s almost 11 million customers. With a holistic approach and its two brands, Commerzbank and comdirect, all customer needs will be met – be it online or mobile, in our advisory centre, or across around 400 existing branches. Commerzbank is committed to offering every customer the right model for their daily banking needs. As a premium provider, Commerzbank aims to be first point of contact for demanding customers. comdirect will strengthen its position as the primary digital bank with an expanded product range and its excellent brokerage platform.

Corporate Clients segment

As the leading German Mittelstandsbank, Commerzbank will continue to closely accompany its corporate clients. The Bank will drive forward its previous strategy in corporate banking through targeted investments in products and digital solutions until 2027. In our international business, the Bank serves clients worldwide with a business relationship to Germany, Austria, or Switzerland or with selected future-orientated industries.

Commerzbank as an employer

As the bank for Germany, we need employees who provide our customers with excellent products and services and contribute to the growth path of Commerzbank. Therefore, we attract and retain skilled and junior staff who are willing to make a difference. We offer prospectives, encourage bold ideas, and reward the commitment of our employees. We are convinced that the best solutions are based on diversity and satisfied employees.

As of 8 November 2023