SEPA Direct Debit

The improved SEPA direct debit input allows the payment recipient to collect claims within the SEPA area. In the following descriptions you will learn about the individual features of the standing order and how to use them best.

Input fields/navigation

The following fields have to be filled out for a direct debit:

Principal Account (To): Please select the account of the payment recipient.

Debtor (From): Please enter the name or the company of the debtor (70 letters maximum).

Debtor´s IBAN: Please enter the IBAN of the debtor (34 digits maximum).

Amount: Please enter the amount of the direct debit up to your personal limit. There are nine pre-decimal and two decimal positions available for your entry.

Limit: If you receive the error message that the amount of the transaction is over your personal limit, please contact your advisor to raise your limit.

Debit type: Please select the “Core Direct Debit” or the “B2B Direct Debit” (for companies only).

Sequence:Please select one of the following options:

  • First Debit Note (FRST): the first of recurring direct debits.
  • Recurring Debit Note (RCUR): a direct debit that has been transacted before.
  • One Time Debit Note (OOFF): a one-time, non-recurrent direct debit – the mandate is only valid once
  • Final Debit Note (FNAL): the last debit of recurrent direct debits

Mandate Reference: This reference is assigned by the payment recipient (by you) individually. It can, for example, correspond to the customer or receipt number and allows an explicit identification of the mandate in connection with the Creditor ID..

Date of signature: The date, when the debtor signed the mandate.

Creditor ID: Every payment recipient is clearly identified by a creditor ID. This ID is independent from the account and valid within the EU. In Germany applications for a creditor ID have to be done at Deutsche Bundesbank via internet: https://extranet.bundesbank.de

The following fields can be filled additionally, but are optional:

Purpose: The purpose of the transaction can be recorded here (140 letters maximum).

Execution date: Define a date when the order shall be executed. The expected transaction date is calculated on the basis of the execution date. The actual transaction date might differ by a few days from the displayed expected execution date.

Contacts/Templates: You do not have to save templates separately. When you make a direct debit with a new debtor for the first time, the account data will be saved automatically.

Your previous templates for SEPA direct debits have been integrated into your contacts.

You can discard your entries by clicking “Cancel”. After clicking the button „Continue“ your entries are checked for completeness. After the check you are able to edit your order by clicking “Edit”.

Note: It is not possible to initiate direct debits for the account type “FLEXICARD”.

SEPA direct debit

By means of the SEPA direct debit you can collect your claims from debtors with an account in your country or in every country of the SEPA area.

There are two options for the different requirements:

  • Core Direct Debit – requires the written mandate of the debtor to the recipient. Core direct debit orders are forwarded as COR1 by default, so a one-day lead time is in effect. If the recipient´s bank is not capable of COR1, following time limits are valid: first debit notes (FRST) have to be received by the point of payment five days prior to maturity, following debit notes (RCUR & FNAL) two days prior to maturity and one time debit notes (OOFF) again five days.
  • B2B Direct Debit – exclusively serves the collection of claims at a company´s expense. It should be noted that a valid mandate is required by the recipient´s bank. Following lead times have to be taken into account for this direct debit type: one time debit notes (OOFF), first time debit notes (FRST) or recurring debit notes (RCUR & FNAL) have to be received by the point of payment one day prior to maturity according to SEPA policy.
    Additional note: In case of a B2B direct debit no objection is possible, because the payment provider of the debtor is obligated to check the mandate data for accordance with the existing payment prior to the debit.

Select the desired direct debit type by using the appropriate type in the drop down menu.

Contacts/Templates

You can activate your contact list by clicking the book icon to the right of the recipient´s name. You do not have to save templates separately. When you make a direct debit with a new debtor for the first time, the account data will be saved automatically.

Your previous templates for SEPA direct debits have been integrated into your contacts.

Search-as-you-type feature

Using the search-as-you-type feature shows you entries of previous direct debits, which can be reused. You will get suggestions as soon as you have typed at least two letters/numbers in the field “Debtor” or “IBAN”. The results do not have to begin with the typed letters/numbers, but you will also get suggestions where the searched for combination appear in any place.

Contacts

You can open your contact list by clicking the book icon to the right of the debtor´s name.

Where do I find the templates of a direct debit?

You do not need the template administration for SEPA direct debits anymore. Those features are integrated in the search-as-you-type feature and your contacts. Previously saved templates for SEPA direct debits are taken into account. You find your contact list by clicking the book icon to the right of the debtor´s name.

Now you do not have to save your direct debit templates separately anymore, because when you make a direct debit with a new debtor for the first time, the account data will be saved automatically.

How do I save contacts?

You do not have to save your contacts manually. When you make a direct debit with a debtor for the first time, the account data will be saved in your contacts automatically.

How do I use the saved contacts?

As an alternative to the search-as-you-type feature you can use your contact list with all your saved debtors. There you can choose the debtor directly from the contacts. You can also delete saved contacts.

Can I delete contacts?

Yes, you can delete contacts. By opening your contact list and clicking the „Delete contact“ button you can delete individual contacts clicking the trash symbol. Deleted contacts will then not appear in the search-as-you-type feature when you make a direct debit.

Search-as-you-type feature

The search-as-you-type feature shows entries of previous direct debits, which you can select.

What is the search-as-you-type feature?

The search-as-you-type feature brings up entries of your contacts, based on the entries in the input screen. By selecting a search result the previously saved data is integrated into the current direct debit.

How are the results achieved in the search-as-you-type feature?

The search-as-you-type feature starts as soon as you have typed at least two letters/numbers in the field “Debtor” or “IBAN”. All existing templates and newly recorded direct debits are integrated into the feature and therefore available as search results. The results do not only begin with the typed letters/numbers, but you will also get suggestions, where the searched for combination appears in any place.

Why is the data in the input screen filled in automatically?

The input fields are filled in automatically using data from the last transacted direct debit with the selected debtor. If there have been transacted multiple direct debits with the identical debtor, the details of the last direct debit will be used. The same debtor and IBAN only appear once in the search-as-you-type feature.

Following data is filled in the input screen, if available:

  • Name/Company of the debtor
  • IBAN of the debtor
  • Financial institution
  • Amount
  • Purpose
  • Debit type
  • Sequence
  • Date of signature
  • Mandate reference
  • Creditor ID

Can I change the pre-filled data?

Yes, you can change all suggested direct debit data in the screen.

Are only Commerzbank accounts displayed in the search-as-you-type feature?

No, the feature also suggests debtors with other bank accounts, if you have already transacted with them.

Do I not have to save my direct debits as templates anymore?

Exactly, your debtors are saved in your contact list and integrated into the search-as-you-type feature automatically. If you want to make a direct debit with a new (unknown) debtor, the account data will be integrated into the search-as-you-type feature and your contact list, after the first successful direct debit.