Sustainability in Figures Sustainability in Figures


Commerzbank aims to provide its stakeholders with information that is as transparent and comprehensive as possible. We have therefore presented various performance indicators relating to our financial, environmental and social objectives. This shows the general public that we take our corporate responsibility seriously. Furthermore, our current Corporate Responsibility Report contains detailed information on key figures relating to sustainability in our fields of activity. We provide a brief overview concerning Commerzbank's sustainability performance in our fact sheet sustainability.

Corporate Governance

100 goals are contained in the 2017 released Commerzbank Sustainability Programme, updated at the beginning of 2018.
In 2017, the Reputational Risk Management assessed some 6,2000 transactions, products and customer relationships in which sustainability considerations played a key role.
More than 40,000 employees across the group completed successfully our compliance training programme on fraud prevention in 2017.
Commerzbank is pursuing the Group-wide aim of increasing the proportion of women in leadership positions to 35% across all management levels below the Board of Managing Directors by 2021. In 2017, this proportion stood at 30.7%.
19.3 hours was the average time our employees spent in training and professional development in 2017.

Market and Clients

5,2 billion Euro credit portfolio for renewable energies 2017, compared with 5 billion euros in the previous year.
Commerzbank’s sustainable Asset Management controls 120 million Euro (as of 08/2017).
Customer satisfaction rises continuously: Share of our private customers willing to recommend us was 60 percent in 2017 (determined with Net Promoter Score).
5.5 billion Euro was the total volume of Green Bonds which emissions were accompanied by Commerzbank in 2017.
As of December 2017, about 66 percent of our branches were barrier-free accessible.

Environment and Society

1.38 million Euro funding provided by the foundations supported by Commerzbank in 2017.
In 2017, more than 70 students take part in Commerzbank environmental internship; serving in 25 German national parks, nature and biosphere reserves.
Since 2012, approximately 100 employees supported 160 teenagers during our education mentor programme.
68 percent less CO2 emissions between 2007 and 2017. Since 2015, Commerzbank is working in a climate-neutral manner.
With 83 points each, Commerzbank-Tower and Gallileo-Skyscraper are labelled with the LEED Existing Buildings Award obtaining platinum standard.
93 Percent of Commerzbank’s total waste in Germany was recycled in 2016.